FAQ
Curious about how Social Mirror works? We’ve got you covered. Here are the most common questions, answered. If you need more details, feel free to reach out.
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Scan the QR code and enter your email
Tap the mirror button – once for photos, double tap for video
Invite friends – tap “Invite friends” and share the link
Go live – your friends can see and hear you, and their comments appear on the mirror
Receive your content – photos and videos are emailed to you once the session ends (within 5–10 minutes)
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There is a limit of 20 people. Can be changed upon request, for events and similar occasions.
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We only collect what’s necessary to deliver the experience – such as temporary session data, anonymized statistics, and content created by the user.
Photos and videos are deleted shortly after they’ve been sent. Emails are stored for a maximum of 7 days, and all data transfers are encrypted.
We never store livestreams, and we use GDPR-compliant third-party services. -
We ensure that the mirror functions at all times and promptly fix any issues if something breaks. In case of a malfunction, the mirror can still be used as a regular mirror when turned off. Our goal is to resolve any issues within a few hours.
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Social Mirror is evolving into an all-in-one tool designed to elevate the in-store experience and offer retailers unique data insights.
Here are a sneak peak on the upcoming features:
Light Control – Customers can adjust the fitting room lighting to see clothes in different environments, like sunset or daylight.
Fitting Room Data – Track which clothes are tried on and integrate insights into your CRM to improve customer profiles and inventory management.
Smart Recommendations – Suggest complementary items to increase basket size and enhance the shopping experience.
Get in Touch
Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.